Dispatcher/Customer Service
Matthews, NC Matthews, NC Full-time Full-time From $17 an hour From $17 an hour 1 day ago 1 day ago 1 day ago About Peak Limousine Peak Limo is a family-owned luxury transportation company that was founded in 2005.
We are driven to provide exceptional, consistent, and reliable service via our dedicated team of chauffeurs and office staff who exude a Service Heart attitude.
We cater to an array of corporate and leisure clients that consists of the airport, private, corporate, vacation, wedding, concerts/tours, and global travel.
Dispatcher Responsibilities Manage GPS and dispatch chauffeurs for timely service Track incoming flights and update/manage arrival times Provide great customer service to clients Forecast possible timeline challenges and reschedule chauffeurs, make adjustments as needed Answer calls from chauffeurs, vendors, affiliates Google maps - route trips and assist chauffeurs around traffic challenges Oversee chauffeur routes and arrival times to ensure prompt service Book new and existing client reservations Provide excellent customer service via customer focus phone skills Be able to think critically in a fast paced environment Qualifications Must have previous customer service/office experience Strong communication skills Desire to provide excellent customer service to clients and our chauffeurs Multi-tasking skills Detail Oriented Understand global time zones and be able to effectively understand and use military time Must be a self motivator and truly understand the team mentality Critical thinking skills / be able to think on your feet Work experience - At least 3 years experience in an office environment and/or the similar experience, customer service experience 1 year dispatch experience or equivalent skills preferred Reliable transportation Must pass background check What we are looking for.
.
We are looking for someone that is a self starter, someone that can learn the position and own it.
This position requires someone that is reliable and wants to be part of a dedicated team.
There is potential for growth to become a Reservations Manager and we will be looking for a candidate, with a certain set of skills, to fill this position.
Compensation Starting at $17/hour Schedule Shift:
4-10 hour shifts.
Days:
Friday, Saturday, Sunday, Monday.
(this is an example of a shift and may fluctuate based on company needs) Company Core Values:
Act with Integrity Be Accountable Quality of work and service to clients Honesty and Passion and last but not least, have a sense of Humor Benefits PTO package Mental Health day - 1 per qtr, mandatory for FT employees Pay for performance and Growth opportunities We are a smoke-free facility.
Job Type:
Full-time Pay:
From $17.
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Schedule:
10 hour shift Day shift Evening shift Holidays Ability to commute/relocate:
Matthews, NC 28104:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are driven to provide exceptional, consistent, and reliable service via our dedicated team of chauffeurs and office staff who exude a Service Heart attitude.
We cater to an array of corporate and leisure clients that consists of the airport, private, corporate, vacation, wedding, concerts/tours, and global travel.
Dispatcher Responsibilities Manage GPS and dispatch chauffeurs for timely service Track incoming flights and update/manage arrival times Provide great customer service to clients Forecast possible timeline challenges and reschedule chauffeurs, make adjustments as needed Answer calls from chauffeurs, vendors, affiliates Google maps - route trips and assist chauffeurs around traffic challenges Oversee chauffeur routes and arrival times to ensure prompt service Book new and existing client reservations Provide excellent customer service via customer focus phone skills Be able to think critically in a fast paced environment Qualifications Must have previous customer service/office experience Strong communication skills Desire to provide excellent customer service to clients and our chauffeurs Multi-tasking skills Detail Oriented Understand global time zones and be able to effectively understand and use military time Must be a self motivator and truly understand the team mentality Critical thinking skills / be able to think on your feet Work experience - At least 3 years experience in an office environment and/or the similar experience, customer service experience 1 year dispatch experience or equivalent skills preferred Reliable transportation Must pass background check What we are looking for.
.
We are looking for someone that is a self starter, someone that can learn the position and own it.
This position requires someone that is reliable and wants to be part of a dedicated team.
There is potential for growth to become a Reservations Manager and we will be looking for a candidate, with a certain set of skills, to fill this position.
Compensation Starting at $17/hour Schedule Shift:
4-10 hour shifts.
Days:
Friday, Saturday, Sunday, Monday.
(this is an example of a shift and may fluctuate based on company needs) Company Core Values:
Act with Integrity Be Accountable Quality of work and service to clients Honesty and Passion and last but not least, have a sense of Humor Benefits PTO package Mental Health day - 1 per qtr, mandatory for FT employees Pay for performance and Growth opportunities We are a smoke-free facility.
Job Type:
Full-time Pay:
From $17.
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Schedule:
10 hour shift Day shift Evening shift Holidays Ability to commute/relocate:
Matthews, NC 28104:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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